Centaur Helpdesk

Essentially, your password to the Centaur Helpdesk is the same as the one you use to login to your Centaur computer every day. The Centaur Helpdes...

An excellent fact about the Centaur Helpdesk is that you do not have to login to the portal to raise a ticket!  You can email the following teams and a tick...

If you have an issue and require assistance, you can submit a ticket to the relevant Helpdesk team. To submit a ticket, click on the 'Help Me!' icon...

You can export your tickets in CSV or XLS format if you require a detailed copy of them. You can choose (tickets created in) a specific time period and spec...

If you need to complete a request for a new starter or need to order some hardware, then 'Can I have' is the section you require! 'Can I have...

You can view any tickets you have raised in the Customer Portal by clicking the 'Tickets' tab or 'My Tickets' icon. You are t...

If you have received an email notification/ticket update that your ticket has been marked as resolved (shown in the examples below). Customer portal r...

If you no longer require assistance, you can close a ticket you have open by accessing it on the Customer Portal and clicking 'Mark Ticket as Closed'...