Centaur Helpdesk

General

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FAQ 8

• Do I still need to complete paper forms on the New Helpdesk System?
• Who is the Approval Authority for Service Requests (IT)
• Which Support Teams are currently on Fresh Service?
• I would like to make a Suggestion for Centaur Helpdesk
• Do I still need to complete paper forms on the New Helpdesk System?

See all 8 articles

Getting Started 18

• How do I login to the Centaur Helpdesk?
• I have forgotten my password
• Do I have to login to the portal to raise a ticket?
• How do I submit a ticket on the Centaur Helpdesk portal?
• How do I export my tickets?

See all 18 articles

IT

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Printing 2

• Door pass registration for Follow Me printing
• Door pass registration for Follow Me printing

Wi-Fi 2

• How to update a Wi-Fi certificate on a Mac
• How to update a Wi-Fi certificate on a Mac

Salesforce

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Lightning 1

• Ad Sales Training Guide

How to view Centaur Salesforce Help 2

• How to view the Centaur Salesforce Help pages
• How to view the Centaur Salesforce Help pages

Salesforce Guides 2

• Client Credit Card process
• Contra Process

Data Team

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Self-Suppression 2

• Self-Suppression Tutorial
• Self-Suppression Tutorial

Opt-Outs List 2

• Opt-Outs list
• Opt-Outs list

Tableau 2

• Premium Subscription: User Guide
• Premium Subscription: User Guide

Data Process 2

• Helpdesk Process 2019
• Helpdesk Process 2019